A software system for sales force automation

Profil Titel	A software system for sales force automation
Referenz	06 RO RIAP 0EID
Herkunftsland	Romania
Kooperationsart	Angebot
Eintrag/Änderung	2006-03-31 / 2008-03-19
Status	Dieses Profil ist abgelaufen! Falls Sie denoch Interesse haben, kontaktieren Sie uns. (2008-12-31)

Kurzfassung

A Romanian ICT company offers a software system for sales force automation. Advantage: it was developed based upon innovative concepts, uses state-of-the-art technical components (devices for GPRS online communication, personal digital assistants, etc), and is already interfaced with more than 20 accounting and ERP systems. Type of partners sought: for commercial agreement retail companies; for license agreement ICT companies.

Details

This software system was developed based upon innovative concepts and uses state-of-the-art technical components (devices for GPRS - General Packet Radio Service online communication, personal digital assistants, etc). It is already interfaced with more than 20 accounting and ERP (Enterprise Resource Planning) systems.

The system relies on a modular backbone that is flexible and adjustable, enabling the customer to choose whichever components (s)he wants. It leads to optimisation of the sales and marketing activities.
It uses mobile terminals (Personal Digital Assistants) with or without data transmission through "Global System for Mobile communication" - "General Packet Radio Services" (GSM - GPRS). The system targets suppliers with local or national coverage, whose sales or merchandising agents are working in the field. With this system, the mobile terminals can be permanently hooked to the central computer system of the client, enabling bidirectional transfer of information between the company headquarters and its sales/merchandising agents. Anyone who is not already taking advantage of a SFA (Sales Force Automation) solution is invited to analyse the opportunity of adopting this software system, an application that can lead to spectacular increases in a sales team’s efficiency.

Innovative Aspects:
This software, unlike other systems for sales force automation, has been interfaced with most of the ERP and accounting systems present on the Romanian market. Another important feature is its ability to function in the absence of an Internet connection. This application will greatly increase the ratio between the profit and the effort invested to generate it. Users are invited to take a glimpse at the most important benefits of this software:
- Optimisation of the sales and marketing activities
- A marked improvement in the quality of services
- The possibility to gather, manage and analyse an impressive volume of relevant information about clients, contacts and competition.

All in the most comfortable possible way:
- Decisional support for managers and sales staff
- Functions for report analysis
- The possibility to conduct multidimensional analyses

Benefits offered by this system to Managers:
- More control over sales agents (it allows managers to check the scheduled visit times)
- The ability to plan the daily routes efficiently
- Access to precise information: multiple reports on orders, receipts, agents, time periods
- It allows them to lower distribution costs
- It enables optimisation of the daily activities for the entire distribution chain

Benefits offered by this system to Sales Agents:
- Access to comprehensive information: data about clients (balances) and items (inventory) directly on the Palm
- User-friendliness: agents can take orders, payments, merchandise returns faster and more efficiently than before
- Decrease in response time, made possible by the concise and easily retrievable data
- Preciseness of the data: agents receive the correct data; price and discount allocation errors no longer occur
- Access to useful activity reports: these reports are automatically generated and make obsolete the cumbersome process of periodically filling out work status reports

Benefits offered by this software to Merchandising Agents:
- Ability to collect information from clients about item placement on shelves
- Ability to track the competitors’ products - access to periodical comparative reports on the competition and its products (prices, volumes, etc).

Benefits offered by this system to the Accounting Department:
- Automatic transfer of data: orders and payments taken by agents are automatically transferred into the accounting/administration program
- Uniform distribution of the workload throughout the work day
- User-friendliness of the system: an invoice can be generated with a single click
- Elimination of human errors in the recording of items/quantities or unit prices - the system prevents any errors from occurring
- Updated statement on orders and receipts

Improved Delivery.
Installing this system leads to:
- Promptness in delivery, which takes place on the day of the order
- Uniform spread of activities (delivery is now prepared throughout the day instead of in the evening or on the day after the order receipt)
- Elimination of the stress and errors previously caused by the feverish activities performed under tight time constraints